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Frequently Asked Questions

 

SITE CONTRACTS:  All sites are individually leased at Prospect Hill Campground. Lease dates fluctuate per season and each lease is per season only. The site contract is for 2 Adults and their children 18 years and younger. Children must be accompanied by the adults on the contract if they are on site. Any additional adult added to the site contract (Second Family Usage) must be approved by Management, must also sign the License of Occupation and are able to use the site during contracted lease dates.  Second Family Usage is an additional $500.00 plus tax per adult

For Security Purposes: All Contracted (Seasonal) Payments are to be paid by Debit, Chq, Bank Draft or Etransfer Only.

Cash will be accepted for Seasonal Payments through appointment only 

GATE CARDS:  $20.00 plus tax and NON-REFUNDABLE

PUMP OUTS:  Pump outs are completed once a week (Mondays), and is included in the seasonal rate.  Any additional pump out is $50.00 plus HST and we do not do them on Sat & Sun. 

 

VISITORS & GUESTS:  All visitors and guests must register at the office. We need to know who is on site at all times for security, liability and safety reasons. Seasonal must be present at all time while the Guest is visiting.   If your guests have not registered, then it is your responsibility to do so as you are the ones on the contract.   A day pass is $7.00 per adult (19 and older). A nightly pass is $12.50 per adult (19 years or older).  The Seasonal or the Guest can purchase a Season Visitor Pass; the cost is $250.00 per person/season plus HST.  The Seasonal must sign and complete the Season's Guest Pass Form. 

CONTRACTED CAMPING:  If the people who are listed on the contract are not present, then they are not able to have guest staying at their units.  Guest(s) are only when you are present. There is no renting, leasing or subletting of any sites or trailers.  If for some reason you do have someone staying at your unit while you are not present (this is called "contracted camping"),  it must be submitted to the office in writing and approved by Management. a copy of the rules and regulations must be issued and accompanied by a camping permit signed and a fee paid in full prior to arrival (Fee: regular camping rate minus 10%  Plus  Tax),  per night for 2 adults and their children (under the age of 19) and can only be Family Members unless approved by Management.  You are responsible for your guests at all times.

EXTRA VEHICLES:  There is a fee for extra vehicles (see office for details). All sites include 2 (two) vehicle only. 

 

SELLING YOUR TRAILER:  All trailer sales must go through Prospect Hill Campground. A sales Admin Fee of 7% plus HST is required in the form of a deposit from the Purchaser which will be deducted from the agreed purchase price.  All trailers listed must be approved by Management to be sold in the park.  If the trailer is not approved, then it must be removed from the park.  All trailers must be priced to sell at fair market evaluation. All trailers can only be listed for one full season and then taken off the market for another full season before relisting on site or can be pulled and sold off site privately at any time. 

PAD FEES:  There is a one time entry pad fee ($1,500.00 plus tax) for any/all ‘Park Models” entering the park. You will receive an invoice from Prospect Hill Campground upon delivery and entry (see office for details). Park models include Peak roof Park Models, Destination trailers, Travel trailer park model, and Villa Park Models.

 

CHANGING SITES:  Anyone situated on a site and then decides to switch site’s will be charged an administrative fee of $50.00 plus tax.  If you need Prospect Hill Campground's assistance in moving your unit there will be an additional fee based on time ($40.00 per hour minimum 1 hour charge), labor and materials.

*We do not level trailers. 

ADDITIONS TO YOUR SITE/UNIT:  See Rules & Regulations

TRAILER  REPAIRS:  If you require repairs on your trailer call : Great Escape RV, and request Mobile Service:                      Tel: 519-227-4700 email: service@greatescapervcanada.com

 

WINTERIZING & SPRING OPENING:  If you require Winterizing and Spring Opening, it is Exclusive to Prospect Hill Campground Only.  Please see office for sign up and information.​ No outside providers permitted. 

INTERNET:  We have Wifi throughout the park.  Please go to the Internet Tab located on the Menu listing for all pricing and  information. No other Providers Permitted. We are Exclusive with McCue Enterprises. 

 

SPEED LIMITS:  The speed limit in the park is 10km. We have people walking, riding, skipping, running and playing everywhere. We are a family environment, be respectful. This would eliminate dusting out people, eliminates the chance of rocks spitting up and hitting someone and eliminates the chances of losing control of your vehicle and running someone over. You are also responsible for informing your guests on the speed limits and rules.

 

PETS: All dogs must be on a leash (unless in "Dog Park") at all times, even on your site. Please make sure to pick up after your dog. Please See Pet Policy Page.

ALCOHOLIC BEVERAGES:  Please See Rules & Regulations.

CANNABIS:  Please See Rules & Regulations.

QUIET TIME/NOISE:  Please See Rules & Regulations.

REFUNDS:  There are NO REFUNDS at anytime. All sales are FINAL.

 

Please make yourself Familiar with our Rules and Regulations and the License of Occupation. 

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